On confirmation of order and process of payment with Paypal an email confirmation will be sent to you and goods will be dispatched within 4 working days.
We cannot take credit card orders over the phone but can accept cheques made out to JMC Ltd, please remember to add the post and packing cost to items if you are sending a cheque. Please make sure you add the address for delivery with your order.
Any item being returned must be received within 14 days of your order. Items must be unused, clean and in original packaging. Items returned must be insured by the sender as we cannot take responsibility for items lost in the post.
For enquiries about products on the On-Line Shop contact: 01608 676180 (9.30am - 5.30pm Monday - Friday). The Carl Hester website is managed by JMC Ltd, 19 Stonelee Close, Chadlington, Oxfordshire, OX7 3LA